Privacy Policy

At Essensile, your privacy is as important to us as the craftsmanship behind our products. We are committed to protecting the personal information you share with us.

Information We Collect

When you use our website, we may collect the following information:

  • Name, email address, and phone number

  • Shipping and billing address

  • Order and payment information

  • Website usage data (cookies, analytics)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and provide customer support

  • Improve our website and services

  • Meet legal and regulatory requirements

We do not sell, rent, or trade your personal information.

Payment Security

All payments are securely processed through Razorpay, a PCI-DSS compliant payment gateway.
Essensile does not store your card or banking details on its servers.

Data Protection

We follow reasonable security practices in accordance with:

  • The Information Technology Act, 2000

  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Cookies

Our website may use cookies to enhance your browsing experience.
You can disable cookies anytime through your browser settings if you prefer.

Third-Party Services

We may share necessary information with trusted partners such as:

  • Payment processors

  • Logistics and delivery partners

This information is shared strictly for order fulfillment and service operations.

Your Rights

You may request access to, correction of, or deletion of your personal data, subject to applicable laws.

For any privacy-related concerns, please contact:
support@essensile.com